Returns are processed daily once they have been received. will not be responsible for lost or damaged returned shipments. Claims for damaged or missing items must be reported immediately or within 3 days of receipt of your order. Retain all packing materials unless instructed otherwise by Sarkisian’s Jewelry Company, Inc. If a package or item delivered to you arrives damaged, please refuse the shipment and call us immediately at 21. Any item showing wear, or alteration by a jeweler other than Sarkisian’s Jewelry Company, Inc. Jewelry items that are returned must be undamaged and in new and unused condition to be refunded or exchanged. Please note that the customer must pay for the return postage and insurance. Returned items must be in the original purchase condition, include all product documentation, shipped within 15 days, and cannot be engraved (rings excluded). To receive a return authorization on orders shipped within the United States, please call customer service at 21. You will only pay for return shipping and insurance fees. If for any reason you are not satisfied, you can return any item without engraving or a custom design in its original condition within 15 days of the date of shipment for refund or an exchange.Īn item may be returned or exchanged within 15 days from when it was shipped, with a Return Merchandise Authorization. To help ensure you make the right choice, Sarkisian’s Jewelry Company, Inc.

To help expedite your order, simply call your issuing bank and provide them with your alternate shipping address. As a security feature to protect our customers against fraud, when you order merchandise priced $1,000.00 or more to be delivered to a destination other than your billing address, we will confirm that your credit card or finance company has this alternate shipping address on file. can ship your order to your place of work, or another convenient destination. If you will not be home to sign for your order, Sarkisian’s Jewelry Company, Inc. Please contact us at 21 or email us at SHIPPING TO ALTERNATE ADDRESS These charges are always the recipient’s responsibility. Prior to delivery to the recipient, the shipment may be subject to the customs fees, import duties, taxes, and other charges of the destination country. We are proud to ship to customers in many countries around the globe. If you have any questions, please do not hesitate to contact one of our jewelry consultants at 21 or by email at INTERNATIONAL ORDERS If you place an order on a holiday, Saturday or Sunday, or after hours on a regular business day, your order will begin processing the following business day. If you place your order on a regular business day (Monday through Friday), your order will begin processing that day. We urge you to inspect your package for damage or tampering before signing the receipt and receiving your package.

For added security, it is our policy that a signature is required for all orders over $1,000.00, regardless of any signature waivers you may have with UPS. That means that when your order is in transit to you, shipment is always risk-free. Your order will be shipped fully insured, all the way to you. We are proud to offer FREE, INSURED delivery of your beautifully handcrafted ring via Parcel Post, a UPS Capital Company, within the United States. Your ring will be placed in an elegant jewelry box, then placed inside a distinctive Sarkisian’s Jewelry Company, Inc.

Classic solitaire ring